Privacy Policy - Contact Us

CONTACT US - PRIVACY POLICY

pursuant to Article 13 of the European Regulation No. 2016/679 (“GDPR”)

1. Data controller

AERENICA s.r.l. (VAT no. 12956290014), with registered office in Corso Massimo D’Azeglio 60/H, Torino (TO) - Italy, certified e-mail address: aerenicasrl@pec.cgn.it , e-mail address: privacy@aerenica.com (“Aerenica”).

1. Personal data

Personal data means any information relating to you. 

In particular, Aerenica shall process the following personal data: name, e-mail address, telephone number and any additional data you provide us by filling in the electronic form available in the section “Contact us” (“Data”).

1. Purposes of the processing

Your Data will be processed for replying to and handling your request.

1. Legal basis of the processing

The processing of your Data for the purposes referred to in point 3) above is necessary in order to take steps at the request of the data subject prior to entering into a contract (art. 6.1 b) GDPR).

1. Methods of the processing

The processing of your Data will be through IT tools with the implementation of appropriate security measures and in compliance with the legal provisions on the processing of personal data.

The processing of your Data will be managed under the instructions of Aerenica by trained personnel in order to ensure the appropriate level of security and confidentiality, as well as in order to avoid risks of loss, destruction and unauthorized access to or disclosure of personal data.

1. Categories of recipients of Data 

For the purposes referred to in point 3) above, your Data shall be processed on behalf of Aerenica by natural or legal persons specifically appointed as data processors (e.g. companies which provide Aerenica with specific technical and organizational services in relation to the website, IT services).

The current list of data processors is available at Aerenica’s registered office and you can send an e-mail to the address indicated in point 1) above asking to receive a copy of it.

1. Data retention

Your Data will be kept for the period necessary to respond to your request and, in any case, for a maximum period of 6 months after receipt of the message. Your Data may be retained for a longer period in compliance with any legal retention obligations, as well as for the exercise of Aerenica's right of defense. 

1. Rights of the data subject

In compliance with the provisions of the GDPR and of the Legislative Decree no. 196/2003 (Part I - Title I - Chapter III), with reference to your Data you shall have the following rights:

• right of access to your Data in the cases provided for under the law (Art. 15 GDPR);
• right to rectification of your inaccurate Data and to have your incomplete Data completed (Art. 16 GDPR);
• right to erase of your Data, where one of the grounds provided in Art. 17 GDPR applies (e.g. Data are no longer necessary in relation to the purposes they are processed or Data have been unlawfully processed) (Art. 17 GDPR);
• right to restriction of processing if one of the reasons provided for under the law occurs (e.g. the accuracy of the Data is contested and their accuracy must be verified) (Art. 18 GDPR);
• right to Data portability that means the right to receive Data in a structured, commonly used and machine-readable format and to transmit those Data to another controller (Art. 20 GDPR);
• right to object, on grounds relating to your particular situation (Art. 21 GDPR).

You shall exercise the above-mentioned rights by sending an e-mail or a certified e-mail or a registered letter to Aerenica at the addresses indicated in point 1) above. 

1. Lodging a compliant

If you believe that the processing of your Data infringes the provisions of the GDPR, you have the right to lodge a complaint with the Italian supervisor authority (Garante per la protezione dei dati personali) in accordance with the provisions of Art. 77 of the GDPR.

1. Nature of providing Data

The provision of your Data is mandatory for replying to and handling your request.

In case of missing or incomplete provision of your Data, Aerenica will not be able to process your request.

1. Transfers of Data to a third country

Your Data are stored at the Aerenica’s headquarter and on servers located in the European Union and may be subject to transfer to third countries; Shopify International Ltd. has provided adequate safeguards under Article 46 of the GDPR (standard contractual clauses approved by the European Commission).